Stay Safe

Safer stays at the Renner Northumberland holiday cottages

Guiding principles due to Covid-19

  • Cleaners to wear adequate PPE enabling them to work safely and to correct guidelines.
  • Main surfaces & items are sanitised, anti-viral disinfectant will be used to sanitise all surfaces and heavy-use item.
  • Non-essential items are removed.┬áItems which are difficult to clean will be temporarily removed, such as soft furnishings i.e. cushions and throws.
  • As cleaning time is needed, customer check-out will be by 9am and check-in will be after 5pm to allow extra time for cleaning.
  • Report and manage infection cases, adhere to Government guidelines on reporting and managing potential infection cases.
  • Safer arrival & departure process, key collection will be in the safe as usual, no visits from the owners unless requested or to carry out maintenance work.
  • Please can guests strip beds and place the laundry in bags provided.

Thank you